Privacy Policy and Data Protection
Privacy Policy for www.felsmedical.com
FELS Medical GmbH
Principle and Scope
This privacy information applies to the processing of personal data in connection with visiting the website www.felsmedical.com. In order to use our website and the associated online services or applications (collectively referred to as Services), we process your personal data (hereinafter also referred to as ‘data’). Please note that this privacy information does not apply to websites of other providers that may be linked to our website. Personal data refers to information relating to an identified or identifiable natural person. Certain categories of particularly sensitive personal data, such as health data, are protected by special legal provisions. The term processing includes all operations related to your data, including collection, storage, use, transfer, archiving, or deletion.
When processing data, we comply with the Federal Act on Data Protection (DSG), the corresponding implementing regulation (DSGV), and other applicable data protection laws (e.g., the European General Data Protection Regulation, GDPR), where applicable. Below, we explain what data we collect, for what purpose we use it, and what rights you have regarding your data. If you provide us with data about third parties, we assume that you are authorized to do so and that the transmitted data is accurate. We ask you to inform the relevant third parties about our processing of their data and to provide them with a copy of this privacy information or the relevant product information. Should we notify you of an updated version of these documents, we ask that you pass on these new versions as well.
Our employees are regularly trained in data protection matters and are subject to confidentiality. Furthermore, compliance with data protection regulations is monitored by our data protection office.
Responsible Entities and Contact
Responsible for the data processing described in this privacy policy:
FELS Medical GmbH
Max Högger-Strasse 6
8048 Zurich Switzerland
If you have questions or concerns regarding the processing of your data or your data protection rights, please contact:
FELS Medical GmbH
Data Protection Office
Max Högger-Strasse 6
8048 Zurich Switzerland
Email: info@felsmedical.com
Data Processed
We are committed to protecting your personal data. When using our website and services, we primarily process the data necessary for their use, which you provide to us, as well as information we collect directly (see below). When using our website and services, we collect metadata, such as information about your browser (type and version), your device type (e.g., smartphone or tablet), and your IP address. We also collect access data, also known as log data. This includes the name of the accessed website, the date and time of access, the amount of data transferred, confirmation of successful retrieval, information about the operating system, and details about the last visited website.
We store and process additional data about you only if you provide it in the course of using services and tools (e.g., contact form). Additional privacy-related information for specific tools may be found further down in this privacy policy.
Purpose
We process your data exclusively for the purposes we informed you of when collecting your data and for other purposes compatible with these goals. Further information about the legal basis of our data processing can be found later in this privacy policy.
Data Processing
We process your data for various purposes related to communication with you. This includes responding to inquiries, asserting your rights, and contacting you for follow-up questions. For this, we primarily use communication data and master data, as well as registration data related to the services you have used. These data may be stored for documentation, training, quality assurance, and follow-up purposes.
We also process data for marketing purposes and to maintain customer relationships. We may send general or personalized information about our services to our users, such as through occasional contact via email, mail, or phone, as well as other channels for which we have your contact information. You may reject such contact or revoke your consent to be contacted for marketing purposes at any time. With your consent, we can tailor our online offerings to better meet the needs of our users. We may also use your data for market research, improving our online offerings, services, and potentially for product development. Finally, we may also store and process your data for security reasons and access control on our website.
Logfiles
We mainly use data to create server log files for statistical analysis to operate the website, ensure the security of IT systems, and optimize the website. For this, we primarily use log data. The legal basis for this data processing is our legitimate interest in providing you with a safe and smooth user experience at all times. We also reserve the right to review log data if there are specific indications of illegal use.
Contact Form
If you contact us via the contact form, we collect your contact data to process your inquiry and respond to follow-up questions. The transmission of this data is encrypted. If you have provided us with your email address or contacted us directly via email, we may also send you information related to your inquiries. The legal basis for processing your data is our legitimate interest in efficiently and effectively handling your online request. If the purpose of the email contact is to conclude a contract, the data processing is based on the initiation of this contractual relationship.
Marketing
We may use your data to occasionally inform you about news, new products, services, or other offers of interest from us and possibly our partners. If you do not agree to your data being used for marketing purposes, you can notify us accordingly or refuse or withdraw your consent to receive marketing information.
IP Anonymization
Your IP address is automatically anonymized before being transmitted to Google on our website. This is done by transmitting your address only in shortened form. In rare cases, your full address may be transmitted and then shortened at Google’s data center.
Your Rights
In accordance with applicable data protection laws and under certain conditions, you have the following rights:
- Right of access: You can request information from us about whether we process your personal data and which data this is, if applicable.
- Right to rectification: You can request the correction of incorrect data or the completion of incomplete data.
- Right to deletion: You can request the deletion of your data, although certain legal provisions or legitimate interests may limit our obligation to delete.
- Right to data portability: Under certain conditions, you can request that we provide you with the data you provided in a structured, commonly used, and machine-readable format.
- Right to withdraw consent: If the data processing is based on your consent, you can withdraw this consent at any time. The withdrawal does not affect the lawfulness of the data processing carried out before the withdrawal.
- Right to object: You have the right, under certain circumstances, to object to the processing of your data, especially for direct marketing or legitimate interest purposes.
- Right to complain: If you are dissatisfied with our handling of your data, you have the right to contact our data protection officers or the relevant data protection authority at edoeb.admin.ch.
SSL
Due to the technical structure of the internet as an open network, the secure transmission of your data cannot always be guaranteed. When you send your personal data to us, it is done at your own risk. To protect your transmitted data, we use encryption mechanisms according to current security standards (Transport Layer Security, TLS). TLS is a protocol for secure data transmission over the internet and is supported by most browsers.
We implement various technical and organizational security measures to ensure the protection of your data within our system. However, we wish to point out that, despite these measures, there is a risk of data loss, unauthorized access, or manipulation by third parties. Some network segments and your computer may lie outside our controllable security area. You are responsible for taking the necessary security precautions within your control. We generally exclude liability for damages caused by data loss or manipulation.
Data Retention
We store your data only as long as necessary for the purposes mentioned or as legally or contractually required. Data no longer necessary for these purposes will be deleted as part of our regular data maintenance or anonymized as an alternative.
Update
This privacy information is not part of a contract and can be changed by us at any time. The version published here applies.
Last updated on October 24, 2024.
